Covid 19 Response

Visiting the Japanese Garden Centre 

The Japanese Garden Centre is open to the public and visitors are welcome by Appointment only; your preferred day and time can be booked online.

Our online shop has been operating successfully since lockdown was introduced, and we encourage customers to keep purchasing our items online for delivery. We have also introduced a new click and collect system to further provide local customers with a contactless service. Please continue to shop online and during the checkout process select ‘Click & Collect’. We will then contact you to arrange a suitable collection time. 

Safety of our staff and customers is paramount and therefore we will be introducing new measures to ensure social distancing procedures are observed for those who wish to visit our garden centre. These measures can be seen in detail below.

  • Visitors will be welcome by appointment only. Please see below for the booking form.
  • As of 24th July 2020 it will become a legal requirement for visitors to wear face coverings in retail premises. We ask that you comply with this regulation when at the Japanese Garden Centre.
  • Information posters will be visible around the garden centre to encourage adequate social distancing.
  • We will accept cash payments, with card or contactless payment methods being preferred and encouraged. Card Machines will be cleaned before and after transactions are made. 

For more information please do not hesitate to contact us by phone 01622 872403 or by email 

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